Terms and Conditions - Gardener Hanwell
Introduction
Welcome to Gardener Hanwell. These Terms and Conditions govern your use of our gardening services. By engaging our services, you agree to comply with and be bound by these terms.
Services Provided
Our comprehensive range of services includes:
- Lawn Mowing and Maintenance
- Garden Design and Planning
- Planting and Shrubbing
- Weed Control
- Pruning and Trimming
- Garden Clean-up
Customization of Services
We offer customized solutions tailored to your garden’s specific needs. Any additional services requested will be subject to availability and may incur extra charges.
Payment Terms
Payments are due upon completion of the services rendered unless otherwise agreed upon in writing. We accept various payment methods including cash, credit/debit cards, and bank transfers.
Invoicing
Invoices will be issued after the completion of the service. Please ensure that all payments are made promptly to avoid any disruptions in service.
Cancellation Policy
If you need to cancel a scheduled service, please provide at least 48 hours notice. Cancellations made within this period may incur a cancellation fee to cover preparatory expenses.
Rescheduling Services
We strive to accommodate rescheduling requests whenever possible. However, availability cannot always be guaranteed and may depend on our existing bookings.
Liability and Responsibility
Gardener Hanwell is committed to delivering high-quality services; however, we are not liable for any incidental or consequential damages arising from our work unless caused by our negligence or intentional misconduct.
Insurance
We maintain appropriate insurance coverage to protect against potential damages or accidents during service delivery.
Health and Safety
The safety of our clients and employees is paramount. We adhere to all relevant health and safety regulations and expect our clients to maintain a safe environment for our team.
Client Responsibilities
Clients must ensure that all areas to be serviced are accessible and free from hazards. Any existing issues should be reported prior to commencement of work.
Customer Obligations
Clients are expected to provide timely access to the property and necessary information regarding specific garden requirements or preferences.
Feedback and Complaints
We welcome feedback to improve our services. Any complaints should be reported promptly to allow us to address and rectify issues effectively.
Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time. Clients will be notified of significant changes, and continued use of our services constitutes acceptance of the updated terms.
Governing Law
These terms are governed by the laws of Your Jurisdiction. Any disputes arising from these terms shall be resolved in the appropriate courts of this jurisdiction.
By choosing Gardener Hanwell, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions.